How It Works

While the process is complex, SmartNAV seamlessly integrates all aspects of your logistical needs with a dynamic web-based and app system that works as follows:

1. A patient calls the insurance company to schedule a transfer.

2. The insurance company posts the trip on a portal to multiple service providers.

3. Once a service provider takes on and books the request, a message is electronically sent to the insurance company.

4. The insurance company provides authorization and electronically monitors the trip to ensure proper compliance and billing.